Dan came out and fixed my noisy gas fireplace and cleaned my glass that I thought was ruined. Excellent customer service I would highly recommend them. Very friendly and quick to respond
Monique
Jun
23
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What you're seeing here is a screen from a cap on a wood stove that clogged like this in less than three weeks of installation. Until the actual cold weather hits and people still want to have a fire to take off the chill and damper it down to smolder, this is what you get. Your glass usually gets black, you can't see through it and this is happening to your chimney too. Just be aware that with these mild temperatures, if you burn wood during not so cold days, you will clog your chimney in a short amount of time. The cap doesn't lie.